Privacy Policy

Privacy Policy

Effective Date: 7/29/2026

[Lean On Me, Inc] is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or communicate with us, including by text message (SMS).

Information We Collect
We may collect personal information you voluntarily provide, such as your name, phone number, email address, and information related to your inquiry or treatment. We may also collect limited technical information (such as IP address and browser type) when you visit our website.
We collect only the information necessary to provide our services, respond to inquiries, communicate with you, and comply with applicable legal obligations.

How We Use Your Information
We use the information we collect to:

• Provide counseling, treatment, and support services
• Respond to your inquiries
• Send appointment reminders, care-related messages, and other service communications (including by SMS)
• Improve our website and services
• Comply with legal and regulatory requirements

SMS / Text Messaging
If you provide your mobile phone number and expressly consent to receive text messages, Lean On Me, Inc. may send you conversational and informational SMS messages regarding your inquiry, appointments, care coordination, counseling services, account updates, and other service-related communications.

Message frequency varies. Message and data rates may apply.

You may opt out at any time by replying STOP to any text message. For assistance, reply HELP or contact us at 208-932-1743 or info@leanonmeinc.com.

SMS consent is not shared with third parties or affiliates for marketing purposes. Mobile phone numbers and SMS consent information will not be sold, rented, or shared with third parties for their own marketing or promotional purposes.

Health Information Privacy
As a provider of substance use disorder and counseling services, we are committed to protecting the confidentiality of your health information in accordance with applicable federal and state laws, including HIPAA and 42 CFR Part 2 where applicable.

Sharing of Information
We do not sell your personal information. We may share information only as necessary to provide services, with your consent, or as required by law.

Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure.

Your Rights
Depending on your location, you may have rights to access, correct, or request deletion of your personal information. Contact us to exercise these rights.

Cookies and Analytics

Our website may use cookies and similar technologies to improve your browsing experience, analyze website traffic, and enhance our services. You may adjust your browser settings to refuse cookies; however, some features of the website may not function properly.

Contact Us
If you have questions about this Privacy Policy, please contact us at:

[Lean On Me, Inc]
[1393 Cambridge Dr]
[208-932-1743]
[edavenport@lomainc.org]
[www.leanonmeinc.com]

Changes to This Policy
We may update this Privacy Policy from time to time. The effective date at the top will indicate when changes were made.